TriVision offers four levels of service agreements tailored to meet the specific needs of various producers. When you invest in a TriVision system, you automatically activate Level 1. As you upgrade to higher service levels, you enhance the utilization and performance of your TriVision system, ultimately maximizing your investment
Level 1 is a requirement when investing in a TriVision system. This agreement ensures that your TriVision system is up to date with software updates and enhancements without disrupting production.
Level 2 builds upon the foundational services provided in Level 1, as it introduces dedicated daily backups and a guaranteed quick response for critical issues, providing a layer of assurance and operational continuity.
Level 3 enhances services even more with expert technical on-site support for quick troubleshooting and repairs, focusing on reducing downtime and optimizing system performance.
Level 4 is the apex of service offerings, combining preventive maintenance and advanced analytics for proactive system care. In addition to the services offered at the previous three levels, this level incorporates AI and machine learning to anticipate maintenance needs, optimize efficiency, and significantly reduce downtime.
For detailed information about our service agreements including pricing, please contact support@trivision.dk.
